Product Pickup and Shipping Information:
Product Pickup Location:
All products are available for pickup at Farmgate Esperance, conveniently situated at 18 Gilpin Street, Esperance, Western Australia once you have been notified that your order is ready. For customers with two or more pallets, we are pleased to offer delivery options. To explore these options further, kindly reach out to our store at (08) 9071 4341.
Click & Collect:
To enjoy free shipping, please ensure your order is placed by 3 pm every Wednesday. Your order will be prepared for pickup on either Tuesday afternoon or Wednesday morning of the following week. This timeframe should be considered when taking advantage of our complimentary shipping service to Esperance.
Express Shipping:
For those seeking expedited delivery, please contact the store on (08) 9071 4341 to see what options are available. When you contact the store please know that additional charges for freight should be anticipated alongside the product price by using express shipping.
Dispatch Schedule:
Please note that our orders are dispatched from Perth every Monday, excluding public holidays. Opting for Express shipping will result in quicker shipping times. Additional charges for freight should be anticipated alongside the product price by using express shipping. Our dedicated supplies team utilizes various carriers to ensure timely delivery of your items.
Collection Notifications:
To streamline the collection process, kindly provide your email and phone number during checkout. Our Staff will necessitate a signature from a designated person when collecting the order from Farmgate Esperance/Equine
Freight Charges:
Freight charges are determined based on the total weight of your order.
Product Availability and Regional Orders:
Certain items, due to their weight and fluctuations in geographic pricing resulting from freight, may only be available for in-store inquiries. For regional and country-based customers, we encourage orders to be placed by calling the store directly on (08) 9071 4341 to see what options are available for shipping
Shipping Coverage:
We ship our products to all of mainland Australia, excluding outlying islands. Presently, we do not accept orders beyond the Esperance Port Zone through our website. If you reside outside of this zone, we kindly request you to contact our store for alternative ordering solutions on (08) 907 14341
